Dear valued INDEX TRAUB Customer,

We would very much appreciate your taking a few minutes to fill out the survey below to evaluate us and how we are supporting you. Your opinions are very important to us. We are committed to Continuous Improvement in order to better support our customers.

Customer Information

Please rate the following: ("1" Very Poor and "5" Very Good)

Phone / Email Response time 1 2 3 4 5
Was Representative knowledgeable? 1 2 3 4 5
Assistance with your part request 1 2 3 4 5
Availability of part(s) 1 2 3 4 5
Delivery of parts(s) 1 2 3 4 5
Correct part(s) delivered? 1 2 3 4 5
Was your part request solved? 1 2 3 4 5
Did we meet your expectations? 1 2 3 4 5
Overall rating 1 2 3 4 5

We are constantly striving to serve our customers better. Your feedback is very important to us. If you rated our support with a score of a 3 or below please help us improve by letting us know (in the space below) how we failed to meet your expectations. Thank you.

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