Dear valued INDEX TRAUB Customer,

We would very much appreciate your taking a few minutes to fill out the survey below to evaluate us and how we are supporting you. Your opinions are very important to us. We are committed to Continuous Improvement in order to better support our customers.

Customer Information

Please rate the following: ("1" Very Poor and "5" Very Good)

Phone / Email Response time 1 2 3 4 5
Project Management for Your Machine 1 2 3 4 5
Qualifications of Project Manager 1 2 3 4 5
Was Machine setup to your specifications? 1 2 3 4 5
Runoff at INDEX Corporation 1 2 3 4 5
Runoff at customer facility 1 2 3 4 5
Qualifications of Application/Setup personnel 1 2 3 4 5
Machine introduction and Operator training 1 2 3 4 5
Were the timeline and delivery dates met? 1 2 3 4 5
Did we meet your expectations? 1 2 3 4 5
Overall rating 1 2 3 4 5

We are constantly striving to serve our customers better. Your feedback is very important to us. If you rated our support with a score of a 3 or below please help us improve by letting us know (in the space below) how we failed to meet your expectations. Thank you.

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