SUMMARY:  This position is responsible for providing technical documentation with the MS Office suite, BAAN, INDOS, and AutoCAD.  The position also requires providing outside and inside sales, setup, and project management support to internal and external customers.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following.  Other duties may be assigned.

  • Providing machine quotations and technical proposals pertaining to INDEX and TRAUB machines for North America (20%)
  • Using MS Office, AutoCAD, and Virtual Machine to aid in processing customer parts. (25%)
  • Using BAAN and INDOS to configure and quote INDEX and TRAUB machines. (10%)
  • Support external customers in the areas of sales, setup, and project management. (10%)
  • Support Regional Salesmen and Inside sales with commercial and sales issues. (10%)
  • Providing technical presentations and training during events for INDEX and TRAUB machines. (10%)
  • Communicating with other departments and INDEX Werke in order to provide internal and external customer support. (10%)
  • Maintaining network and hard copy files in accordance with ISO 2000 (5%)

If you are interested in applying for this position, please send your resume to our Human Resource Generalist, Robin Shoemaker, at [email protected]

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